Refund policy
- Returns and exchanges are accepted within 7 days of delivery.
- Items must be unworn, unwashed, and in original condition, with tags attached.
- To initiate a return, email us at store@lappartementvancouver.com within 7 days of receiving your order.
- Return shipping is at the customer’s expense.
- Returns shipped without prior authorization will not be accepted.
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Refunds are issued to the original method of payment once the return has been received and inspected.
Not eligible for return:
- All sale and discounted items are final sale and are not eligible for return or exchange.
- Jewelry, accessories, socks, undergarments, apothecary, candles, gift cards are final sale and not eligible for return or exchange.